Shipping Policy
Shipping Polic
- Shipping Rates and Delivery Estimates
1.1. Standard Shipping Rates
We offer free shipping for orders within India.
1.2. Delivery Estimates
Orders typically ship within 15-20 business days after payment confirmation. Please
allow additional time for custom or personalized orders.
- Order Tracking
2.1. Tracking Information
Once your order is shipped, you will receive a tracking number via email. You can
track your package, progress through our courier tracking page.
- Shipping Destinations
3.1. Domestic Shipping
We currently ship to addresses in India.
- Customs and Duties
4.1. Customs Fees are applicable subjected to delivery location & policies.
- Lost or Damaged Shipments
5.1. Lost Shipments
If your order is lost in transit, please contact us immediately. We will work with the
shipping carrier to locate your package.
5.2. Damaged Shipments
If you receive a damaged item, please contact us within 48 working hours of receiving your order. Include photos of the damaged item and packaging for our assessment.
- Returns and Exchanges
6.1. Returns Policy Link
For information on returns and exchanges, please refer to our Returns Policy.
- Contact Information
For any further questions please reach out to us at 1800 226 900 or email us at customercare@ultrafreshindia.com or shop@ultrafreshindia.com or contact us at 3rd Floor, ION HOUSE, Dr Elijah Moses Rd, Mahalakshmi,, Mumbai, MH, 400011, India.